Most people don’t think twice about making a reservation, besides considering the price. They assume that everything will be handled smoothly. For the most part, this is true. Reputable businesses will make your experience as enjoyable and hassle-free as possible. But in order to ensure the utmost service, here are some tips to follow while booking the reservation.
1) Drop-off Distance
When booking a Town Car, always ensure that the driver is flexible in drop-off distance. Most companies charge extra depending on the length of the drive, both in distance and time. You may also find that your desired destination is outside of the driver’s range, forcing you to find additional transportation.
2) Ask About Hidden Expenses
Some companies may try to increase your bill with hidden costs for time spent in traffic, charges for distance, or other fees. This isn’t common, but it can occur. Your booking agent should make costs transparent and lay out any additional fees during the reservation.
3) Employee Background Checks
At 1st Choice, we run background checks and drug tests on all prospective employees. Before we hire them, they must complete defensive driving courses and display an extensive knowledge of Los Angeles. These precautions are put in place to guarantee the safety of our passengers and you should accept nothing less.
4) Booking for the Entire Day
If you are booking a vehicle for an entire day or a large block of time, like when doing tourist activities or running between business meetings, you want assurance that the Town Car will be available to pick you up whenever you need it. If you are paying for an entire day, you shouldn’t find out that the car is off on an airport pickup when you want to switch loactions.
5) Maintenance
How often is the engine examined in the vehicle you just booked? Are the tires inflated? Has the leather interior been wiped down since the previous passengers? You don’t have to ask all of these questions, but inquiring into general maintenance should help you get an understanding of how much TLC they receive.